Deep End
← Independent Chinese

Writing practice

Complaint

You ordered something online and it arrived late and damaged. Write to the company to complain and say what you want them to do.

  • Explain what you ordered and what went wrong
  • Express your dissatisfaction politely but firmly
  • Say clearly what you want (refund, replacement)
  • Use a suitable formal register

Pick with a tap, a number key or Space. A Chinese keyboard on your device works in the box below too.

0 characters · aim for 200–400