← Upper-Intermediate Chinese
Writing practice
Unit 16 review
Write a message to an online shop's customer service about something you bought in a sale (on 双十一, for example) that turned out to be faulty or not as described. Say what you bought, when, and what it cost after the discount, describe the problem, say what you want (a refund, an exchange) and what you'll do if they don't help.
- The price and the discount: 原价, 打…折, 满…减…, 特价
- The problem with the product: 质量, 跟…不一样, 坏了, 不实用
- What you want: 退货, 退款, 换一个, 上门取件, with 发票 as proof
- A polite but firm close: 希望你们尽快处理, 否则我只好投诉
Pick with a tap, a number key or Space. A Chinese keyboard on your device works in the box below too.
0 characters · aim for 200–350