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Writing practice

Formal complaint

A public service (transport, health, a university) has repeatedly let you down. Write a formal letter of complaint that sets out the history and asks for specific action.

  • Set out the events in a clear sequence
  • Keep a controlled, formal tone
  • Refer to the impact on you
  • Request specific remedies with a deadline

Pick with a tap, a number key or Space. A Chinese keyboard on your device works in the box below too.

0 characters · aim for 600–1000